If you have questions or need assistance placing your order, our knowledgeable and friendly Customer Service team is here to help! Reps are available Monday through Friday from 8 a.m. to 8 p.m. EST. Call toll-free at 1-800-317-4514 or email cs@geiger.com.
All returns must be authorized by customer service. Call or email us using the contact information above for return authorization. All claims for damaged or defective merchandise must be made within 10 days of receipt. Returns of non-defective merchandise must be made within 30 days and may incur a 20% restocking fee. We can only accept returns on non-defective merchandise if the item is inventoried in our warehouse. Sorry, on-demand items are not subject to return unless defective. Contact customer service for further details.
Purchases can be made online through our secure checkout by authorized personnel only. For information on how to become an authorized purchaser, please contact your direct supervisor or manager. During checkout, please be sure to complete all necessary information, including purchase order or budget numbers if applicable.
Please note that the estimated total given at the time of checkout does not include shipping & handling charges. Actual freight will be assessed and added to your invoice upon shipment of your order.
If you are not an authorized purchaser, you can still place an order using Visa, MasterCard, or American Express. Please be sure to complete all necessary information. Charges on your statement will appear as Geiger Catalogs.
If you prefer, you can also order by phone by calling Customer Service at 1-800-317-4514.
You can expect in-stock items to ship within 24 hours of placing your order. Refer to the shipping map below for ground time in transit from our warehouse:
For on-demand items, please refer to the individual production time listed within the product specifications and allow an additional 3-5 days for ground transit from the manufacturer.
Shipping and transit times do not include weekends and holidays and cannot be guaranteed under extenuating circumstances beyond our control, such as extreme weather conditions. Please allow additional transit time for international shipments.